Recipient of Guildmaster with Distinction in 2008
To be eligible for an award, a GuildQuality member must have achieved a recommendation rate of 90% or greater and at least 70% of their customers must have completed a customer satisfaction survey. For those eligible, GuildQuality then applies additional customer satisfaction metrics it deems indicative of superior customer service to generate the final list of Award winners. This year, GuildQuality honors 102 Guildmasters for their performances in 2007
read the article >>